100% Satisfaction Guarantee

At DMS Topline Medical, we are focused on 100% customer satisfaction – from your initial call to the arrival of patient-ready equipment and parts – with the purpose of enabling your clinicians to provide the best patient care possible.

Our team of sales and biomedical professionals are committed to providing you with the highest level of support and service for your medical equipment and parts purchases. To ensure your satisfaction, DMS Topline Medical offers a 100% Satisfaction Guarantee:

  • 12 month warranty*
  • 10 day, no question, return guarantee
  • All items are ‘patient-ready’ upon receipt, unless specified otherwise
  • Equipment includes operator’s manual and documents

For more information, please review our Return Policy or contact a DMS Topline Medical representative between 8:00am – 5:00pm CST at 877.986.7633, or fill out our online contact us form.

*Parts, labor or exchange vary by type and model